How to set up Franlever in your first week
Connect a POS, confirm your locations, choose who hears the brief. The first one arrives within a day of the first sync.
Setup takes three steps after you create your workspace: connect data, confirm locations, and configure Franlever. The first brief usually arrives within 24 hours of your first data sync.
Before you start
Registration asks only for your work email. After you confirm it, a short setup asks for your name, your time zone, your workspace defaults, an optional brand website, and a check of your brand. If you stop partway, it reopens on the first question you haven't answered.
Have these to hand:
- Admin access to your POS
- Each store's address and the names of its owners
- Each GM's name, email and mobile number
1. Connect data
A POS is the only requirement. Franlever needs daily sales, orders and labor punches, and the POS has all three. Each store keeps its own POS connection.
Accounting is the recommended next connection, because it lets Franlever work on margin as well as sales. Scheduling, inventory, reviews, advertising and training each add to what Franlever can see, and none of them blocks setup. See the full list on Connections.
2. Confirm locations
Check each store's name, address, brand and owners in Settings > Locations. A store can have several owners, which is common with partners. If no owner is named, the store is treated as run by the company.
Then add GMs. Each GM needs a name, an email and a mobile number. A GM is a delivery contact, not an account: they never sign in. Each one:
- Confirms their email through a link
- Opts into texts themselves, because an owner can't agree to texts on someone else's behalf
Until a GM confirms, their store's lever goes to the owner instead, so nothing is lost while people catch up. One GM can run several stores, and a store can have several GMs.
3. Configure Franlever
Franlever runs one brief per brand. In Edit Franlever choose:
- Stores: which of the brand's stores the brief covers.
- Recipients: Owner only, or Owner + GM. Owners and GMs come from each store's own settings, so you never list people per brief.
- Channels: email, text, or both. Owners and GMs choose separately, so an owner can take email while GMs take texts.
- Schedule: Daily, or Weekly on a day you choose. GMs always stay daily.
- Time: the brief arrives at that hour on each reader's own clock, set in Settings > Profile. A GM's text follows their store's local time.
Delivery is automatic. There is no approval step.
What the first week looks like
Each morning the owner's brief carries at most one lever per store, with the figures behind it. The store's GM gets that same lever, and replies DONE, LATER or WRONG, or asks a question in their own words.
Some mornings the brief says nothing needs you. That is an answer, not a gap. Franlever only raises a lever when a store has moved outside its own normal range and there is something specific to do today.
Pricing is per active location; see Pricing.
Common questions
- What do I need to connect before Franlever can start?
- Connect a supported POS, confirm your locations, and configure Franlever’s recipients, channels, and schedule. Square, Toast, and PAR Brink are available today. Google Business Profile and Google Analytics add context; other connections marked Coming soon are not available yet.
- Do GMs need a Franlever account?
- No. A GM is a delivery contact with a name, email and mobile number. They confirm their email through a link and opt into texts themselves. They receive their store's lever and reply by text or email without ever signing in.
- When does the first brief arrive?
- Your first brief follows a successful data sync and an enabled delivery schedule. Allow time for the initial import and store mapping. Reliable comparisons depend on enough history; Franlever does not invent a trend when records are missing.
- Which POS connections are available for Franlever today?
- Square, Toast, and PAR Brink are available. Google Business Profile and Google Analytics add review and website context. Other directory entries marked Coming soon cannot be connected yet; confirm availability before planning your rollout.
- How do I configure Franlever for stores in different time zones?
- Check the owner’s profile time zone and each store’s time zone, then choose the brief schedule. Owners receive their copy on their own clock, and each GM’s store lever follows the store’s clock. Confirm location mapping before enabling delivery.
General information for restaurant and franchise operators, not legal, tax, accounting or financial advice. Figures in examples are illustrations, not predictions or promises of results. Laws and platform policies change and differ by location, so check the current rules and talk to a qualified advisor about your situation.